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I recently purchased a new computer to perform faster scans, It is an Alienware M16 R2 AMD. But I can’t get my Raptor to work properly, After scanning for 1-2 minutes, the screen freezes and flashes as shown in the video. I have tried several things to see if this would fix my problem and none of them have worked. 1.- I completely reformatted the computer, doing a clean installation of Windows. 2.- I updated all the Windows drivers, my Raptor firmware and Creality Scan to the newest version. 3.- Delete all Windows Update updates that were causing problems. I’ve been having problems with this computer for 2 weeks now trying to do a proper scan, with my old Razer Blade 15, it works wonderfully but it lacks scanning power, it’s a bit slow. Any idea what could be causing this problem? This is my laptop specs: Alienware M16 R2 AMD with RTX 4080 GPU, 64 GB of RAM. Windows 11 Pro. submitted by /u/Beneficial-Charge401 |
