No users are listed on any volumes, when resetting password, in internet recovery mode. Macbook has broken keyboard topcase with stuck modifier keys


My password won’t work. I am dyslexic. I have a Macbook Retina 12″. It has a broken ‘top case’ which means different combinations of modifier keys are regularly enabled, namley the shift key. I have adopted workarounds and software utilities to use it for the past few years. (i.e. I usually hold down the Option key to bypass safe mode login at startup)

Filevault is not enabled. I have double checked this using diskutil apfs list

Currently my login password is not recognised. This may be because of capitalisation, but I have tried external keyboards and lots of messing around, and have decided to reset the password after weeks of trying things.

I can boot into internet recovery mode only. (local recovery mode is inaccessible to me because of keys stuck on)

In internet recovery mode, in Terminal, I run RESETPASSWORD (caps seems to be accepted in terminal) and the password reset tool opens.
I can see 7 (seven) volumes, and when I select all/any of them, and press ‘next’ the message: ‘There are no users on this volume to reset password for’ is displayed.

Any help appriciated with next steps!

I am unable to run disk repair also.

The volumes are:
VM,
Preboot,
transfere (spelled incorrectly),
Recovery,
Update,
Update,
bedo – Data,



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